The Institute for Transportation and Development Policy (ITDP) is a global nonprofit organization headquartered in New York City with offices in Africa, Brazil, China, India, Indonesia, Mexico, and the United States. ITDP works around the world to design and implement high-quality transport systems and policy solutions that make cities more livable, equitable, and sustainable. Our work focuses on bus rapid transit, non-motorized transport, transport demand management, shared mobility, transport policy, vehicle electrification, and urban development. More information about ITDP can be found at www.itdp.org or www.itdp-indonesia.org
ITDP Indonesia is seeking a General Affairs (GA) Assistant on a full-time contract based in Jakarta. This role offers an exciting opportunity to strengthen the operational foundations of a mission-driven NGO advancing sustainable and low-carbon transport in Indonesia, with the GA Assistant playing a key role in fostering a diverse, inclusive, and high-performing workplace.
PROJECT/WORK OVERVIEW
The General Affairs (GA) Assistant will support ITDP in managing office operational related activities, based on directions from Top Management, to ensure the provision of adequate practices as per internal and external regulations and standards.
RESPONSIBILITIES
1. General Office Administration
- Manage daily office administration, including general documents and filing
- Manage stationery supplies, pantry, and other operational needs
- Coordinating office cleanliness and tidiness with Office Support and related vendors
2. Reception & Front Desk
- Serving as the first point of contact for guests, vendors, and external parties
- Managing package and document receipt and delivery
- Handling phone calls and general employee inquiries
3. Recruitment & Employee Support
- Supporting the job posting process
- Moderating or supporting the interview process
- Scheduling interviews and coordinating with relevant users
- Coordinating internship programs
- Supporting employee onboarding and offboarding processes
4. Travel & Event Administration
- Booking tickets, hotels, and transportation for trips
- Manage travel and event budget administration, including accountability reports
- Support vendor management
- Support the preparation and implementation of internal events
5. General Affairs & Facility Support
- Manage office facility maintenance and coordinate with vendors
- Monitor service contracts (internet, cleaning, security, etc.)
- Support workplace management and asset arrangements
6. Administrative Reporting
- Manage petty cash and employee reimbursements
- Collect and check payment documents
- Prepare operational reports and budget utilization reports
- File transactions neatly and systematically
QUALIFICATIONS
- Associate degree (D3) or bachelor’s degree (S1) in Business Administration, Management, Finance, Psychology, or related fields
- 0-3 years of experience in office administration or general affairs
- Fresh graduates are welcome to apply
- Communicative, meticulous, and able to work in a dynamic environment
- Proficiency in Microsoft Office (Word, Excel, Powerpoint)
- Strong communication skills in Bahasa Indonesia and English (Business), both written and spoken
- Excellent skills in coordination and service, problem-solving, teamwork, planning, and organizing
- Proactive and able to work independently
REMUNERATION
We offer a competitive salary commensurate with skills and experience.
HOW TO APPLY
- ITDP Indonesia ONLY accepts CV/resume submissions from LinkedIn Jobs.
- Only shortlisted candidates will be contacted.
- Our recruiting team will be in touch with you soon if your background fits what we are looking for. We will try our best to deliver feedback on your application as soon as possible, but if you don’t get a follow-up email from us within 2 weeks, it’s probably because your profile is still on hold, your profile doesn’t match the qualifications, or the job position is closed because we have selected a candidate who suits our requirements.